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Saturday, September 19, 2009

My process that finally fixed iTunes freezing with iPhone Syncing

A couple days ago a made a post about how my installation of iTunes 9 had frozen every time I tried to sync my iPhone..
I finally decided that I would downgrade iTunes to iTunes 8.2.1 thinking iTunes 9 was the problem. Well it turns out that after I downgraded I was still having the freezing problems, it took me a good 30 minutes for me to get my iPhone to plug in without iTunes freezing on me. I could NOT get iTunes to sync my info to my iPhone so I went the day without having my contacts, email, music, calendar or any of the stuff I normally have. I did jailbreak my phone but even that turned out to be a disaster for some reason installing Winterboard and Mobile Substrate decided to break my firmware so I had to restore again and that was hard because of iTunes still freezing.

Finally I read somewhere that deleting your iPhone's/iPod's backups might make it unfreeze. It did! I deleted my iPhone's backups and my friends iPod Touch backups and closed iTunes and re opened it and my iphone synced without a problem!

So if you are having problems with iTunes freezing on you then you can try deleting the backups you have for your iPhone and/or iPod, and yes I know that kind of sucks to delete those (I never restore from backup I always start fresh) but it might help iTunes stop freezing.
If that doesnt work you can try doing that and/or downgrading your installation of iTunes 9 to iTunes 8.2.1.
Here are the download links for iTunes 8.2.1
Windows
Windows 64 Bit
Mac - Says G3 but it should work on all Macs

To downgrade you must backup your iTunes Library
On Mac it will be in your Music/iTunes and the file will be called iTunes Library (data file)
On Windows it will also be Music/iTunes and the file we ill be called iTunes Library.itl

and there should also be a folder called Previous iTunes Libraries, this folder contains your older libraries from older installations. You can use the latest one (created when you installed iTunes 9) to replace the iTunes 9 one.

Now you must uninstall iTunes - Drag iTunes.app from the Applications folder on Mac to the trash or use the programs uninstaller in the control panel of Windows

Now you can install iTunes 8.2.1.

Combining those 2 options successfully fixed the freezing issues on my iTunes installation! I hope that helps anyone with this problem!

7 comments:

  1. deleting back up files didn't work for me.

    i'm uninstalling the itunes 9 and about to install 8.2

    ReplyDelete
  2. My Itunes 9 would randomly freeze on an off. After turning off home sharing under Advanced menu it stopped freezing.

    ReplyDelete
  3. installing 8.2 didn't fix either,... it freezes 8.2

    ReplyDelete
  4. Hmm well deleting back ups after 8.2.1 worked to unfreeze mine.. It did NOT work on 9.

    If anyone else has info thatd be great!

    ReplyDelete
  5. I'm using Windows Vista 64 Bit and I upgraded to iTunes Ver 9. Upon execution it completely freezes everytime and requires me to exit through Task Manager. I have completely uninstalled and reinstalled on a number of occassions to no avail. iTunes for me is completely unuseable - I have a rather large library - about 200 Gig - and I have left the program in it's hangstate for over 24 hours strainght to no avail. The Apple Website Support is garbage. Help!

    ReplyDelete
  6. If I were you I would just downgrade to iTunes 8 again because 9 seems to have so many bugs... I wonder if it has something to do wth the fact that we are both using 64bit OS's (7 in my case). If so that really sucks.. It sucks either way but there you go.
    I'd like to upgrade to 3.1 on my iPhone and jb it but I don't wanna deal with iTunes 9

    ReplyDelete
  7. turning off home sharing worked for me to!!

    ReplyDelete

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